Designed for the most discerning guests seeking a truly romantic experience, The Royal in Cancun and The Royal Playa del Carmen don’t take luxury standing still. In a constant effort to improve guest services and amenities, while surpassing expectations, the luxury-gourmet, all-inclusive, all-suite, adult-only resorts continue to make enhancements to their service that inspire guest satisfaction and awe.
“A true luxury experience is a continuously evolving work of art,” said Fernando Garcia, Managing Director of Real Resorts. “At The Royal in Cancun and The Royal Playa del Carmen we listen to our guests, examine new technologies, and continue to make refinements to our decor and our services. Our latest group of enhancements may each go individually unnoticed, but collectively they create a new level of luxury that outshines our competitors and subtly says to each guest, ‘your comfort is our priority,’” he added.
Some of the new features include redecorated guest suites with comfort-designed furnishings and mood enhancing color schemes. In addition there are nuances such as adjustable LED reading lamps attached to the headboard, new luxury faucets in the baths, a foot rest with the overstuffed easy chair, a posh rug accenting the brilliant marble floors, and spa style bathrobes and slippers. Regarding service, guests will find an expanded wine list with more wines and liquors incorporated into the all-inclusive experience, as well as a broader wine list, including vintage wines, champagne and spirits. In addition, the complimentary room service experience has been enhanced: guests may still enjoy discreet delivery through the ‘Magic Box,’ or opt for a more formal room service on a well-appointed table.
SPAzul, the Mayan influenced holistic spa at each of the resorts, now offers complimentary hydrotherapy in addition to a full menu of spa treatments at special resort pricing.
The Royal in Cancun, The Royal Playa del Carmen, 800-760-0944, www.realresorts.com