Shangri-La Hotels and Resorts confirmed the appointment of Sam McDiarmid to the role of director of business development, agency sales. McDiarmid will develop and manage the group’s retail travel agency business in The Americas, with a particular focus on deepening relationships with key luxury networks.
Based in the New York regional sales office, McDiarmid will oversee existing agency accounts and develop new accounts throughout North and South America. McDiarmid joins Shangri-La from the Plaza Hotel, New York, where he held the role of travel industry sales manager, handling the North American leisure, business travel and entertainment markets.
Prior to his time at the Plaza Hotel, McDiarmid held several sales positions throughout the Ritz-Carlton Hotel Company, including a regional role representing the company’s three hotels in the Washington, D.C. metropolitan area.
Shangri-La Hotels and Resorts, www.shangri-la.com